Privacy Policy

Offaly Tourism Marketing (CLG) (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any services, features, or content provided through our WordPress website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information

You may voluntarily provide us with personal information when you:

  • Fill out contact forms
  • Subscribe to newsletters
  • Request information or support
  • Submit inquiries
  • Participate in promotions or events
  • Book services or activities through third-party providers

This information may include:

  • Full name
  • Email address
  • Phone number
  • Postal address
  • Business information
  • Any other details you provide voluntarily

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited
  • Time and date of visit
  • Usage statistics

This information helps us improve website functionality and user experience.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests
  • Provide customer support
  • Send newsletters or promotional communications
  • Improve website performance and user experience
  • Analyse website traffic and visitor behaviour
  • Administer events, campaigns, or competitions
  • Maintain website security and prevent fraud
  • Comply with legal obligations

We will only process your personal information where we have a lawful basis to do so under applicable data protection laws.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse website performance.

Cookies may be used for:

  • Website functionality
  • Analytics and performance monitoring
  • Remembering user preferences
  • Marketing and advertising purposes

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

If required by law, we will request your consent before placing non-essential cookies on your device.

4. Third-Party Services

Our website may use third-party tools and services, including but not limited to:

  • Google Analytics
  • Google Maps
  • Social media integrations
  • Email marketing providers
  • Booking or tourism platforms
  • WordPress plugins

These third parties may collect information in accordance with their own privacy policies.

We recommend reviewing the privacy policies of any third-party services linked to or integrated with our website.

5. WordPress

Our website is built using WordPress.  This platform may process technical information necessary for website functionality, security, and performance.

Additional plugins or integrations installed on the website may also collect or process data.

We take reasonable steps to ensure that all plugins and tools used on the website comply with applicable privacy and security standards.

6. Email Communications

If you subscribe to our mailing list or contact us through the website, we may send you:

  • Newsletters
  • Tourism updates
  • Event announcements
  • Promotional information

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or contacting us directly.

7. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Service providers assisting with website operations
  • Marketing and analytics providers
  • Legal or regulatory authorities where required by law
  • Event or tourism partners where necessary to fulfil your requests

All third parties are expected to handle your information securely and in accordance with applicable data protection laws.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When information is no longer required, we securely delete or anonymise it.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information from:

  • Unauthorised access
  • Loss or misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Copyright

Photography and promotional imagery used throughout this website may include content supplied by Fáilte Ireland’s Content Pool. Copyright remains with the original rights holders and is used in accordance with applicable licence terms.

11. Your Rights

Depending on your location and applicable data protection laws, you may have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of personal data
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent
  • Lodging a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details below.

12. International Data Transfers

Some third-party services used on our website may process or store data outside your country of residence.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place.

13. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without parental consent, we will take steps to delete it.

14. External Links

Our website may contain links to external websites or third-party services.

We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those websites separately.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage users to review this Privacy Policy periodically.

16. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us.

17. GDPR Compliance (EU/EEA Visitors)

If you are located in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR).

Our lawful bases for processing may include:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests

You have the right to:

  • Request access to your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to certain processing activities
  • Request data portability

To exercise these rights, please contact us.

18. Cookie Consent Banner

This website may display a cookie consent banner to comply with GDPR and other applicable privacy regulations.

Users may accept, reject, or customize cookie preferences where legally required.